Common Questions
How hire works, what is included, and what happens on site.
Placeholder copy. The answers below are scaffolding. Replace each one with your actual hire policy before publishing.
Do your machines come with an operator?
Most plant is offered on operated hire, with a certified operator included in the rate. Bare hire is available where your team holds the relevant competencies — [placeholder: state your bare-hire conditions and any required proof of competency].
What is the minimum hire period?
[Placeholder] State your minimum, e.g. one day for small plant and one week for larger earthmoving machines, plus how part-days are treated.
Who pays for fuel?
[Placeholder] Set out your fuel policy — whether rates are wet (fuel included) or dry (client fuels the machine), and how consumption is reconciled.
How is the machine delivered to site?
We arrange lowbed transport to and from your site. Mobilisation and demobilisation are quoted separately based on distance — [placeholder: note your typical charge basis].
How quickly can you mobilise?
[Placeholder] State your typical lead time, e.g. within 24–48 hours for Nairobi and surrounds, subject to availability, and longer for upcountry sites.
What happens if a machine breaks down?
Our workshop covers mechanical breakdowns during the hire. [Placeholder: explain how standby time is treated and your target response window.]
Do you work outside Nairobi?
[Placeholder] List the counties or regions you mobilise to, and note whether upcountry work carries different transport or accommodation charges.
What are your payment terms?
[Placeholder] State your deposit requirement, invoicing cycle, accepted payment methods (M-Pesa, bank transfer, cheque) and credit terms for account clients.
Is the plant insured?
[Placeholder] Confirm what your policy covers, what remains the hirer's responsibility, and whether the hirer must carry their own site insurance.
Can I hire a truck without hiring a machine?
Yes. Tippers and flatbeds can be booked on their own for cart-away, aggregate supply or plant transfers, priced per trip or per day.
Need a machine or a truck on site?
Send us the job details and we’ll come back with availability, rates and a mobilisation window.